For questions regarding the status of your application, request for refunds, credit card charges, cancellations, etc, please contact the specific Customer Service Team directly.

For the Free Credit Report & Score offer, and the 3-in-1 Credit Report & Free Credit Score offer, contact Consumerinfo.com's Customer Service Team:

    Call Toll-Free 1-888-888-8553
    Monday through Friday from 6 a.m. to 6 p.m. (Pacific Standard Time)
    Saturday and Sunday from 8 a.m. to 5 p.m. (Pacific Standard Time)

For the Get Your Credit Reports & Scores offer, contact Citi CreditMonitoring.com's Customer Service Team:

    Call Toll-Free 1-866-311-6742
    8:00 a.m. - 11:00 p.m. Monday through Friday (Eastern Time)
    9:00 a.m. - 6:00 p.m. Saturday (Eastern Time)
    Email: customerservice@creditmonitoring.citi.com

For the Unlimited Credit Reports offers, contact Truecredit.com's Customer Service Team:

    Call Toll-Free 1-(800) 493-2392
    Monday through Thursday, 8 a.m. to Midnight (Eastern Time)
    Friday through Sunday, 8 a.m. to 8 p.m. (Eastern Time)

For general comments and suggestions about this website, please contact the webmaster at contact@freecreditreportz.com.